Privacy Policy

Last update: 14.08.2026

“Terracotta” art studio respects the privacy of the personal data of its website visitors and customers and attaches importance to their security.

This Privacy Policy describes what personal data may be collected when using the terracotta.am website, for what purposes it is used and how it is protected.

1. Collection of personal data

When you use the site or contact us, the following information may be collected:

• name and surname,
• phone number,
• email address,
• order or reservation information,
• Other information provided by you in the message.

We collect and process only the data that is necessary to provide the relevant service, organize the order or reservation and respond to your inquiries.

2. Purposes of using personal data

Your personal data may be used for the following purposes:

• for arranging bookings for classes and events,
• for order processing and service,
• To respond to your inquiries and messages,
• to contact you if necessary,
• to improve the quality of the website and services provided.

Your personal data are not used for other purposes that do not correspond to the original purpose of their collection, except for cases provided by law.

3. Protection of personal data

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, disclosure, loss or destruction.

Access to personal data is limited to the scope of those persons for whom these data are necessary for the purpose of performing their work duties.

4. Transfer of personal data to third parties

We do not sell, share or transfer your personal data to third parties, except when the transfer is necessary for the provision of the service, is required by law or you have given your consent.

In cases provided by law, personal data may be provided to competent state bodies.

5. Personal data retention period

Personal data is stored as long as it is necessary to fulfill the purposes of their collection and processing, or as long as required by the legislation of the Republic of Armenia.

When data storage is no longer necessary, it may be deleted or destroyed in accordance with applicable legal requirements.

6. Website Usage Data and Cookies

The website may use cookies and similar technologies for the purpose of normal operation of the website, improvement of user experience and statistical analysis of website usage.

The information obtained through cookies may include technical data about the use of the device, browser and website.

The user can limit or disable cookies in his browser settings. However, disabling some cookies may affect the operation of some website functions.

7. User rights

In accordance with the legislation of the Republic of Armenia, you may have the following rights regarding your personal data:

• find out about the processing of your personal data,
• get information about your personal data,
• request correction of inaccurate or incomplete data,
• request deletion or destruction of data in cases provided for by law,
• request to stop or limit the processing of personal data,
• withdraw your consent if data processing is based on consent.

To exercise your rights, you can contact us using the contact details below.

8. Third Party Sites

The Website may contain links to third party websites or services. We are not responsible for the privacy policies or personal data processing practices of those websites.

We recommend that you familiarize yourself with the privacy policies of these websites before using them.

9. Policy Changes

We may change or update this Privacy Policy from time to time.

The amended version of the policy will be posted on this page, indicating the date of the last update.